Customer Experience Improvement Case Study
Introduction A leading European insurance company with more than 65 million customers and 10,000 employees found that their customer service agents were getting up to 5,000 calls a day. The…
The Importance of Proactive Cybersecurity Measures for Today’s Businesses
Introduction Cybersecurity is a serious business. In today’s digital world, every business needs to take cybersecurity seriously. As a result of this growing concern, businesses are investing in cybersecurity software…
Elevate The Customer Experience
Introduction When it comes to customer experience, companies are looking for ways to make their customers happy. A great customer experience can lead to repeat business and better brand loyalty…
In it’s most basic form “Performance Management” means keeping track of what people are doing. Great
Introduction In it’s most basic form “Performance Management” means keeping track of what people are doing. Great***Outline of the post: There are two main components of performance management: 1) Communication…
5 Reasons You Need Threat Protection in Your Business Today
Introduction You can have the greatest business in the world, but if you don’t protect it, you could lose everything. Threat protection is a key part of any cyber-security strategy…
Essential Cybersecurity Measures For Today’s Business
Introduction A company’s cybersecurity is only as strong as its weakest link. That’s why so many business owners find themselves in the uncomfortable position of trying to explain to their…
The Future is Sustainable Innovation
Introduction We are living in the age of sustainable innovation. Sustainable innovation is not some vague concept or distant dream; it’s already happening, here and now. It’s about creating new…
5 Tips For Building The Foundation For Successful Sales Growth
Introduction Sales can be a tricky thing to plan for, and there’s no one-size-fits-all approach to making it a success. There are some things that every growing business should know…
SharePoint Disaster Recovery And Business Continuity: The Cornerstones Of Staying Resilient
Introduction In the world of technology, the word “disaster” is almost synonymous with “data loss.” The truth is that disasters can happen at any time, and they can be natural…
Elevating The Customer Experience With Exceptional Service
Introduction If you’re like most business owners, you’ve probably thought about how artificial intelligence (AI) can help your company. From streamlining operations to improving customer service and boosting sales, AI…



