Customer Experience as a Competitive Advantage

Introduction You don’t need me to tell you that customer experience is a competitive advantage. You know it. You’ve seen the numbers: Forrester estimates that customer experience can improve business…

Leading Workforce Transformation in the 21st Century – Strategies for Executives

Introduction The modern workplace is in a state of transformation. Employees are more diverse, remote work is becoming the norm and new technologies are changing how we work. This poses…

Disaster Recovery: Critical to Business Continuity

Introduction We’ve all heard the saying that it’s better to be safe than sorry. But what does it mean for businesses? It means that you should always have a disaster…

The Future of Work: Automation and Process Improvement

Introduction The future of work is automation, and it’s already here. As more and more companies automate their processes and focus on efficiency, they’ll need to shift the way they…

The Importance of Cybersecurity for Businesses. No Matter How Big or Small, Every Business Is

Introduction To many people, cybersecurity is a word that conjures up images of hackers accessing sensitive information or the latest breach. They may think it only applies to large corporations…

Five Ways To Ensure Third-Party Security In Your Business Operations

Introduction You’ve heard of “bring your own device” and BYOD, but how about “bring your own security”? As the use of cloud-based services grows and more businesses rely on third…

Streamlining Your Operations with Process Automation

Introduction When it comes to streamlining your operations, process automation is the way to go. Process automation helps you automate and standardize key business processes, which in turn increases employee…

Advertising and Marketing as a Tool for Social Change

Introduction Marketing is an essential tool to spread the word about products, services, and ideas. It has been around for centuries and is still used by major corporations every day.…

Why Information Technology is Crucial to Company Success Today

Introduction Information technology is one of the most important aspects of business these days. The fact that it’s easy to see why companies need an IT infrastructure and a remote…

A Step by Step Guide to Effective Performance Management

Introduction In today’s workplace, it is essential to have an effective performance management process in place. For a company to be successful, its employees must be able to deliver results…